Privacy Policy

Effective Date: September 2025

At MYBU, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit webadress, create an account, or use our marketplace.

1. Information We Collect

Account Information: Name, email, phone number, address, and login details.
Purchase Details: Order history, vouchers, and payment confirmations (payments processed securely by Stripe, PayPal, or other gateways — MYBU does not store card numbers).
Vendor Information: Therapist profile details, store listings, payout preferences, and licensing documents (if submitted).
Website Data: Cookies, IP address, device type, and browsing behavior.

2. How We Use Your Information

To process orders, issue vouchers, and provide customer support.
To enable communication between customers and vendors.
To verify and approve vendors for compliance and quality.
To send order updates, promotions, or account notifications (you can opt out of marketing emails).
To analyze site performance and improve services.

3. Sharing Your Information

Vendors: Customer order details (name, email, voucher code) are shared with vendors to fulfill your service.
Service Providers: We use trusted partners for payment processing, email delivery, and analytics.
Legal: We may disclose information if required by law or to protect MYBU, our vendors, or customers.

4. Cookies & Tracking

MYBU uses cookies to remember preferences, process your cart, and improve browsing. Analytics tools (like Google Analytics) may track site usage. You can disable cookies in your browser, but some features may not work properly.

5. Data Security

We use encryption (SSL) and secure hosting to protect your data. However, no online service is 100% secure. Please use strong passwords and keep your login details confidential.

6. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your personal data.
Request corrections or deletion of your data.
Withdraw consent for marketing emails at any time.
File a complaint with your data protection authority.

To exercise rights, email us at support@website.

7. Data Retention

We retain account and order information as long as required by business and legal obligations (e.g., tax reporting). Vendor payout records are stored as required by law.

8. Vendor Responsibilities

Vendors using MYBU must handle customer data responsibly. Vendors may not misuse, resell, or disclose customer details outside of order fulfillment.

9. Updates to This Policy

MYBU may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: support@website.com
Website: website.com