Massaging You! By Us! — the Therapists
Frequently Asked Questions
At Mybu, we believe transparency builds trust. Here are answers to common questions from both clients and therapists.
For Clients
💆 How do I book a massage deal?
Simply browse deals on our Shop or Today’s Deals page, add one to your cart, and complete checkout. You’ll receive confirmation by email.
💳 What payment methods do you accept?
We accept secure online payments by credit/debit card (via Stripe) and PayPal. Your information is always encrypted.
📅 How do I schedule my session?
After purchase, your therapist will contact you directly to confirm the date, time, and location of your session.
🛑 Can I cancel or get a refund?
Cancellations and refunds are based on each therapist’s policy. You’ll see details on the offer page before checkout.
🌎 Do you only offer massage?
Right now, Mybu focuses on massage therapy. As we grow, we may add other wellness services — always led by licensed professionals.
For Therapists
👐 How do I join Mybu?
Click on “Become a Partner” in the top menu to create your therapist account. Once approved, you can start posting deals immediately.
💵 How do I get paid?
Payments are processed through the Mybu platform. Earnings are transferred directly to your chosen payout method (bank or PayPal, depending on your setup).
📦 Do I set my own prices and offers?
Yes! Therapists have full control to set pricing, package deals, session length, and availability. Mybu is therapist-led from start to finish.
📑 Are there any commission fees?
Yes, a small commission is applied to support the platform, but far less than traditional deal sites. More of your earnings stay in your hands.
🔒 Do I need a license?
Yes. All therapists must hold a valid massage therapy license for their state. This keeps Mybu trustworthy and safe for clients.
Still Have Questions?
We’re here to help both clients and therapists get the most out of Mybu.
Contact us anytime once our support email is live.
Vendor Guidelines — Setting Up Your Mybu Store
To keep Mybu professional, safe, and trustworthy, all therapists must follow these
setup guidelines when creating their store and deals.
🖼 Images
- Upload at least 1 clear image for each service or package.
- Preferred: your massage space, tools (massage table, oils, stones), or a professional wellness image.
- You may use royalty-free images if you don’t have photos — we recommend Unsplash or Pexels.
- No blurry, inappropriate, or misleading images.
📍 Location / Address
- Your store will show your City and State to clients — not your full address.
- For in-office massage: Add your business address in Dokan → Settings → Store so clients know where to go.
- For mobile massage: Indicate service area only (e.g., “Serving Miami-Dade County”).
- For safety, do not post personal home addresses unless your license is registered at that location.
🛒 Service Listings
- Each listing must include: service type, duration, price, and a clear description.
- Mention what’s included (e.g., “60-minute Swedish massage, oils included”).
- Be clear about any limitations (e.g., “not suitable for pregnancy massage” if not certified).
📑 Professional Standards
- You must be a licensed massage therapist in your state (license number may be requested).
- Maintain professional boundaries at all times — no inappropriate content or services.
- Follow proper hygiene, safety, and client care protocols.
✅ Quick Checklist Before Publishing
- ✔ Uploaded at least one professional image
- ✔ Added city/state or service area in your store settings
- ✔ Created accurate service descriptions with price and duration
- ✔ Verified your account and agreed to Policies